Get a CTO
& an IT team
in one.
Pagsun plan, build and run your IT: infrastructure, systems, software, AI and day-to-day support. For companies of 10 to 100 people without an IT department.
Pagsun plan, build and run your IT: infrastructure, systems, software, AI and day-to-day support. For companies of 10 to 100 people without an IT department.
We've delivered for teams in
Without an IT department, the same problems show up in almost every growing company.
Your team copies data between systems by hand. You can't see how sales, operations and finance connect, so every decision waits on someone stitching a report together.
Email goes down or a laptop dies, and someone's day stops. An internet or server outage stops the whole business, with no backup plan and no one finding the root cause, so it happens again.
A new system or app was started, the budget was spent, and it never quite worked or never got finished. Your team went back to the old way, and you're wary of trying again.
Your team is already trying AI tools on their own, with no rules on what company data goes in. You know AI could save hours, but not where it fits, what it costs, or whether your data is ready for it.
No report handed over and forgotten, and no system left without anyone to look after it.
Stage 1 of 3
Know where you stand and what to fix first.
We assess your systems, processes and risks, then give you a roadmap tied to business outcomes, with priorities and costs.
What's included
Penetration testing, security operations (SOC) monitoring and other licensable cybersecurity services are not part of what we offer. If you need them, we'll point you to a CSA-licensed provider.
Not sure where your IT stands?
Start with a conversation, and we'll help you work out where to begin.
You see the roadmap and the costs before anything gets built.
Step 01
We learn how your business runs, where IT gets in the way, and what you want to fix first.
Step 02
With your team, we work out what's fine and what needs fixing, plan the fixes in order, and validate that your requirements will actually work before anything is built.
Step 03
We build and run your whole IT environment: hardware, network, cloud, software, and the vendors behind them. A monthly fee covers it, with our roles, responsibilities and boundaries written down. A custom app or AI agent is a one-time build cost, and running it is covered by the monthly fee.
The problem each client had, what we did about it, and what changed for their business.
Assessments lived on paper or in whatever app each assessor preferred.
Read the case studyNo documented plan for what happens if core infrastructure fails during a school day.
Read the case studyHow working with us compares to the usual way growing companies get IT done.
| Topic | The usual setup | |
|---|---|---|
| Who does the work | Requests go through an account manager to whichever engineer is available. | Senior engineers you speak to directly, who do the work themselves. |
| Who's accountable | Separate vendors for network, software and support, each responsible for their own piece. | One team owns infrastructure, software, support and AI, with no finger-pointing when something breaks. |
| Before anything is built | Work starts from the brief, and gaps surface once the build is underway. | We validate your requirements, systems and data first, so you don't pay for something that won't work. |
| When you outgrow us | Knowledge stays with the provider, which makes moving in-house harder. | We plan the handover from the start and leave everything documented for your own IT team. |
Already using one of them? Jump straight in.
The first consultation is free. The assessment is paid. After that, a monthly fee covers running your IT, and it depends on the size of your company and what we look after. A custom app or AI agent is a one-time build cost, and running it is covered by the monthly fee.
Your whole IT environment: hardware, network, cloud, software, and the vendors behind them. Our roles, responsibilities and boundaries are written down from the start, so you always know what we look after.
Yes. We work alongside your IT person and support them, so they have a team behind them instead of handling everything alone.
About 8 business hours of work, finished within a week at most, depending on your team's availability. You get a written roadmap of what to keep, what to fix, and in what order.
At that size you may want your own IT department. We plan for that from the start and hand over everything documented, so your new team starts with a working setup, not a mystery.
No. Penetration testing, security operations (SOC) monitoring and other licensable cybersecurity services are not part of what we offer. If you need them, we'll point you to a CSA-licensed provider.
Tell us about your business and what you'd like to fix. We'll get back to you to set up your consultation.
