Get a CTO
& an IT team
in one.

• Your numbers live in five different places

  Your team retypes the same data across systems every week. When you need to know how sales, operations and cash are really doing, you wait days for someone to piece together a report, and you're never sure it's right.

  Add to agenda
• No one owns it when things break

  A laptop dies or email goes down, and someone loses a day. An outage stops the whole business, with no backup plan and no one finding the root cause, so it happens again. Usually it ends up with you.

  Add to agenda
• You've paid for IT projects that went nowhere

  A new system or app was started, the money was spent, and it never quite worked or never got finished. Your team went back to spreadsheets, and you're wary of being burned again.

  Add to agenda
• Everyone's talking AI. You're not sure where it fits.

  Your staff are already pasting company data into AI tools, with no rules. You know AI could save hours, but not where it pays off, what it costs, or whether your data is ready for it.

  Add to agenda

Penetration testing, security operations (SOC) monitoring and other licensable cybersecurity services are not part of what we offer. If you need them, we'll point you to a CSA-licensed provider.

• Before5–7

  From 5–7 to 20–305–720–30

  Bookings handled per day

  5 challenges solved for this result
  Logistics & FreightOct 7, 2026

  Moving a 25-person NVOCC from email threads to a tracked booking pipeline

  Read the case study+1 more result inside
• Before10–12

  From 10–12 to 40–5010–1240–50

  Assessments logged per week

  4 challenges solved for this result
  ArboricultureAug 17, 2026

  Standardizing tree assessments for a 15-person arboriculture team in Singapore

  Read the case study
• The challenge

  No documented plan for what happens if core infrastructure fails during a school day.

  What we did

  A business continuity plan built from a full audit of the estate.

  5 challenges solved
  Education SaaSAug 10, 2026

  An IT estate audit and business continuity plan for a School ERP SaaS provider

  Read the case study

The usual IT setup compared with working with Pagsun

Topic	The usual setup
Chief Technology OfficerPlans your IT	At your size a full-time CTO is rarely affordable, so IT gets steered by whoever has time.	Sets your IT priorities around your business goals, shows you the cost up front, and answers for the result.
Forward Deployed EngineerWorks inside your business and does the work	A provider works from tickets and briefs, and your request passes through an account manager to whichever engineer is free, so details get lost on the way.	Spends time with your team, learns how your business actually runs, then builds and fixes it themselves, so you never have to explain it twice.
Before anything is built	Work starts from the brief, and gaps surface once the build is underway.	We validate your requirements, systems and data first, so you don't pay for something that won't work.
When you outgrow us	Knowledge stays with the provider, which makes moving in-house harder.	We plan the handover from the start and leave everything documented for your own IT team.

• Chief Technology OfficerPlans your IT

  The usual setup

  At your size a full-time CTO is rarely affordable, so IT gets steered by whoever has time.

  With Pagsun

  Sets your IT priorities around your business goals, shows you the cost up front, and answers for the result.

• Forward Deployed EngineerWorks inside your business and does the work

  The usual setup

  A provider works from tickets and briefs, and your request passes through an account manager to whichever engineer is free, so details get lost on the way.

  With Pagsun

  Spends time with your team, learns how your business actually runs, then builds and fixes it themselves, so you never have to explain it twice.

• Before anything is built

  The usual setup

  Work starts from the brief, and gaps surface once the build is underway.

  With Pagsun

  We validate your requirements, systems and data first, so you don't pay for something that won't work.

• When you outgrow us

  The usual setup

  Knowledge stays with the provider, which makes moving in-house harder.

  With Pagsun

  We plan the handover from the start and leave everything documented for your own IT team.

• How much does it cost?

  The first consultation is free. The assessment is paid. After that, a monthly fee covers running your IT, and it depends on the size of your company and what we look after. A custom app or AI agent is a one-time build cost, and running it is covered by the monthly fee.

• What does the monthly fee cover?

  Your whole IT environment: hardware, network, cloud, software, and the vendors behind them. Our roles, responsibilities and boundaries are written down from the start, so you always know what we look after.

• We already have an IT person. Can you work with them?

  Yes. We work alongside your IT person and support them, so they have a team behind them instead of handling everything alone.

• How long does the assessment take?

  About 8 business hours of work, finished within a week at most, depending on your team's availability. You get a written roadmap of what to keep, what to fix, and in what order.

• What happens when we grow past 100 people?

  At that size you may want your own IT department. We plan for that from the start and hand over everything documented, so your new team starts with a working setup, not a mystery.

• Do you offer penetration testing or SOC monitoring?

  No. Penetration testing, security operations (SOC) monitoring and other licensable cybersecurity services are not part of what we offer. If you need them, we'll point you to a CSA-licensed provider.