Pagsun plan, build and run your IT: infrastructure, systems, software, AI and day-to-day support. For companies of 10 to 100 people without an IT department.
No IT department means these land on your desk, or on whoever “knows computers.” Here's what that's really costing you.
Your team retypes the same data across systems every week. When you need to know how sales, operations and cash are really doing, you wait days for someone to piece together a report, and you're never sure it's right.
A laptop dies or email goes down, and someone loses a day. An outage stops the whole business, with no backup plan and no one finding the root cause, so it happens again. Usually it ends up with you.
A new system or app was started, the money was spent, and it never quite worked or never got finished. Your team went back to spreadsheets, and you're wary of being burned again.
Your staff are already pasting company data into AI tools, with no rules. You know AI could save hours, but not where it pays off, what it costs, or whether your data is ready for it.
Tell us in your own words. We'll add it to your agenda.
No report handed over and forgotten, and no system left without anyone to look after it.
Stage 1 of 3
Know where you stand and what to fix first.
We assess your systems, processes and risks, then give you a roadmap tied to business outcomes, with priorities and costs.
What's included
Penetration testing, security operations (SOC) monitoring and other licensable cybersecurity services are not part of what we offer. If you need them, we'll point you to a CSA-licensed provider.
Not sure where your IT stands?
Start with a conversation, and we'll help you work out where to begin.
You see the roadmap and the costs before anything gets built.
Step 01
We learn how your business runs, where IT gets in the way, and what you want to fix first.
Step 02
With your team, we work out what's fine and what needs fixing, plan the fixes in order, and validate that your requirements will actually work before anything is built.
Step 03
We build and run your whole IT environment: hardware, network, cloud, software, and the vendors behind them. A monthly fee covers it, with our roles, responsibilities and boundaries written down. A custom app or AI agent is a one-time build cost, and running it is covered by the monthly fee.
The problem each client had, what we did about it, and what changed for their business.
From 5–7 to 20–30
Bookings handled per day
From 10–12 to 40–50
Assessments logged per week
No documented plan for what happens if core infrastructure fails during a school day.
A business continuity plan built from a full audit of the estate.
The person who plans your IT is the person who does the work. Here's how that compares with the usual way growing companies get IT done.
| Topic | The usual setup | |
|---|---|---|
| Chief Technology OfficerPlans your IT | At your size a full-time CTO is rarely affordable, so IT gets steered by whoever has time. | Sets your IT priorities around your business goals, shows you the cost up front, and answers for the result. |
| Senior EngineerDoes the work | Your request goes through an account manager to whichever engineer is free, and details get lost on the way. | The person who planned it builds and fixes it, so you never have to explain it twice. |
| Forward Deployed EngineerWorks inside your business | A provider works from tickets and briefs, and rarely sees how your team really works day to day. | Spends time with your team, learns how your business actually runs, and builds around that, not around a template. |
| Before anything is built | Work starts from the brief, and gaps surface once the build is underway. | We validate your requirements, systems and data first, so you don't pay for something that won't work. |
| When you outgrow us | Knowledge stays with the provider, which makes moving in-house harder. | We plan the handover from the start and leave everything documented for your own IT team. |
Already using one of them? Jump straight in.

AI employees that work alongside your team, supervised by your people.

Field assessments, issue tracking and recurring maintenance for tree care and landscaping crews.
The first consultation is free. The assessment is paid. After that, a monthly fee covers running your IT, and it depends on the size of your company and what we look after. A custom app or AI agent is a one-time build cost, and running it is covered by the monthly fee.
Your whole IT environment: hardware, network, cloud, software, and the vendors behind them. Our roles, responsibilities and boundaries are written down from the start, so you always know what we look after.
Yes. We work alongside your IT person and support them, so they have a team behind them instead of handling everything alone.
About 8 business hours of work, finished within a week at most, depending on your team's availability. You get a written roadmap of what to keep, what to fix, and in what order.
At that size you may want your own IT department. We plan for that from the start and hand over everything documented, so your new team starts with a working setup, not a mystery.
No. Penetration testing, security operations (SOC) monitoring and other licensable cybersecurity services are not part of what we offer. If you need them, we'll point you to a CSA-licensed provider.
Tell us what you're dealing with. We'll reply within one business day and set up your consultation.