Get a CTO
& an IT team
in one.
Pagsun plan, build and run your IT, from infrastructure and software to AI and day-to-day IT operations.
Replies within one business day
The IT Challenges Quietly
Slowing Your Business Down
When IT falls to whoever “knows computers,” these problems land on their desk, and sooner or later on yours. Here's what that's really costing you.
Everything depends on one person
Passwords, setups and know-how live in one person's head. When they're away or gone, nothing moves.
No one owns it when things break
Things get patched, never fixed, so they break again. With no backup plan, one bad outage stops the business.
You're one phishing email away from a bad week
One wrong click can lock your files. Clients and insurers ask how you protect their data, and nobody can answer.
Your numbers live in five different places
Your team retypes the same data every week, and every report takes days. You're never sure the numbers are right.
You've paid for IT projects that went nowhere
The money was spent, the system never quite worked, and your team went back to spreadsheets.
Everyone's talking AI. You're not sure where it fits.
Staff already paste company data into AI tools with no rules, and you don't know where AI actually pays off.
Facing a different IT challenge?
Describe it in a sentence or two. We'll add it to your consultation agenda and come prepared to talk it through.
Nothing is sent until you book.
Every Layer of Your IT,
One Accountable Team
Most businesses have a different supplier for each layer, or no one at all. We own all seven, from the roadmap to the laptop on someone's desk.
Roadmap, budget and vendor decisions, owned by your CTO.
- Roadmap
- Budget
- Vendors
Custom software, automation and AI that fits how you work.
- Custom apps
- Automation
- AI
One source of truth, and the dashboards to see it.
- Integrations
- Dashboards
- Reports
Access, backups and policies that keep the business running.
- Access
- Backups
- Policies
Servers, cloud and hosting, set up and watched.
- Cloud
- Servers
- Hosting
Office Wi-Fi, internet and remote access that just work.
- Wi-Fi
- Internet
- Remote access
Laptops, accounts and a helpdesk your team can call.
- Devices
- Helpdesk
- Onboarding
The People Who Design It
Are the People Who Fix It
No report handed over and forgotten, and no system left without anyone to look after it.
- One accountable team
- Roles and boundaries in writing
- Direct access to your engineers
Stage 1 of 3
Plan
Know where you stand and what to fix first.
We assess your systems, processes and risks, then give you a roadmap tied to business outcomes, with priorities and costs.
- A full audit of your IT and its risks
- Where AI fits, and whether your data is ready for it
- A prioritized roadmap with costs
Stage 2 of 3
Build
Systems that connect, and actually get finished.
We prove value on one process first, then scale what works, so you invest with confidence and not on hope.
- Custom apps, platforms and integrations
- Workflow automation and AI that fits how you work
- Taking over apps you already have, even AI-built ones
Stage 3 of 3
Run
Your IT, looked after every day, by people who know it.
We watch your systems, fix problems before they reach your business, and find the root cause so they don't happen again.
- Helpdesk and day-to-day user support
- System health, uptime and backup monitoring
- Vendor management: one point of contact for your IT suppliers
Penetration testing and 24/7 security monitoring (SOC) are specialist licensed services we don't provide. If you need them, we'll introduce you to a licensed partner.
Not sure where your IT stands?
Start with a conversation, and we'll help you work out where to begin.
Three Steps, Starting with a Free Conversation
You see the roadmap and the costs before anything gets built.
Replies within one business day · No commitment
Step 01
Consultation
FreeWe learn how your business runs, where IT gets in the way, and what you want to fix first.
- Time
- Three 30-minute calls, at your pace
- You get
- A clear picture of where to start, and whether we're the right fit
Step 02
Assessment & Roadmap
PaidWith your team, we find what's working and what needs fixing, put the fixes in order, and check your plans will actually work before anything is built.
- Time
- About 8 hours of work, done within a week
- You get
- A written roadmap: what to keep, what to fix, in what order, and what it costs
Step 03
Build & Run
PaidWe build and run your whole IT environment, from hardware and network to cloud, software and the vendors behind them, with roles and boundaries in writing. One monthly fee covers it. Custom apps and AI agents are a one-off build cost, and running them is included.
- Time
- Ongoing, one monthly fee
- You get
- Pagsun, accountable for your whole IT environment
What Changed for Businesses Like Yours
The problem each client had, what we did about it, and what changed for their business.
How We're Different from
a Typical IT Provider
Here's how working with us compares with the way most growing companies get IT done today.
| Topic | The usual setup |  |
|---|---|---|
| Chief Technology OfficerPlans your IT | At your size a full-time CTO is rarely affordable, so IT gets steered by whoever has time. | Sets your IT priorities around your business goals, shows you the cost up front, and answers for the result. |
| Forward Deployed EngineerWorks inside your business and does the work | Requests go through tickets and an account manager to whichever engineer is free, and details get lost on the way. | Spends time with your team, learns how your business actually runs, then builds and fixes it themselves, so you never have to explain it twice. |
| One point of accountability | Separate suppliers for network, software and support, so when something breaks, each points at the other. | Pagsun owns every layer, so there's always one answer. |
| Before anything is built | Work starts from the brief, and gaps surface once the build is underway. | We check your requirements, systems and data first, so you don't pay for something that won't work. |
| When you outgrow us | Knowledge stays with the provider, which makes moving in-house harder. | We plan the handover from the start and leave everything documented for your own IT team. |
- Chief Technology OfficerPlans your IT
- The usual setup
- At your size a full-time CTO is rarely affordable, so IT gets steered by whoever has time.
- With Pagsun
- Sets your IT priorities around your business goals, shows you the cost up front, and answers for the result.
- Forward Deployed EngineerWorks inside your business and does the work
- The usual setup
- Requests go through tickets and an account manager to whichever engineer is free, and details get lost on the way.
- With Pagsun
- Spends time with your team, learns how your business actually runs, then builds and fixes it themselves, so you never have to explain it twice.
- One point of accountability
- The usual setup
- Separate suppliers for network, software and support, so when something breaks, each points at the other.
- With Pagsun
- Pagsun owns every layer, so there's always one answer.
- Before anything is built
- The usual setup
- Work starts from the brief, and gaps surface once the build is underway.
- With Pagsun
- We check your requirements, systems and data first, so you don't pay for something that won't work.
- When you outgrow us
- The usual setup
- Knowledge stays with the provider, which makes moving in-house harder.
- With Pagsun
- We plan the handover from the start and leave everything documented for your own IT team.
Software We Build and Run Ourselves
The same Pagsun engineers who run your IT build these. Use one today, or see what we could build for you. Already a customer? Jump straight in.
Pagsun Ai
An AI teammate set up with you for one repetitive, document-heavy job, running where your data has to stay.
Pagsun Green
Every site. Every visit. On record. Landscape and tree assessments and maintenance work, turned into reports your clients trust, in one click.
Pagsun Orbit
Domains, email, apps, laptops and licenses in one list. Every item has an owner and a renewal date, and the owner is reminded before it expires.
Straight Answers
How much does it cost?
The first consultation is free. The assessment is paid, and its price depends on whether we do it remotely or at your site. After that, one monthly fee covers running your IT, based on your company's size and what we look after. Custom apps and AI agents are a one-off build cost, and running them is included.
What does the monthly fee cover?
Every layer of your IT: devices, network, cloud, security, data, software, and the vendors behind them. Our roles, responsibilities and boundaries are written down from the start, so you always know what we look after.
Are we locked into a long contract?
No. You choose the term that suits you: quarterly, half-yearly or annually.
How quickly do you respond when something breaks?
Our standard SLA, included for every client, ranges from on-demand help to a one-business-day turnaround, depending on the issue and how urgent it is. If you need faster guaranteed response times and an escalation matrix, we offer an enhanced SLA at additional cost.
Who will we actually work with?
Your CTO and Forward Deployed Engineer, directly. No account managers or ticket queues in between, so the people who plan your IT are the ones you talk to.
Do you work on site or remotely?
Both, at every stage. We plan, build and run your IT on site, remotely, or a mix of the two, whatever suits your business.
Can we hire you for just one project, like an app or AI?
Yes. You can bring us in for a single project, such as a custom app or an AI agent. If you'd like us to run it afterwards, that's covered by a monthly fee.
We already have an IT person. Can you work with them?
Yes. We work alongside them, take the pressure off, and document what they know, so your business no longer depends on one person.
How long does the assessment take?
About 8 hours of work, done within a week, depending on your team's availability. You get a written roadmap of what to keep, what to fix, and in what order.
What happens when we outgrow you?
At that size you may want your own IT department. We plan for that from the start and hand over everything documented, so your new team starts with a working setup, not a mystery.
Do you offer penetration testing or SOC monitoring?
No. Penetration testing and 24/7 security monitoring (SOC) are specialist licensed services we don't provide. If you need them, we'll introduce you to a licensed partner.
Book Your Free IT Consultation
Tell us what you're dealing with. We'll reply within one business day to set up your free consultation.